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Using Valence and Arousal-infused Bi-LSTM for Sentiment Analysis in Social Media Product Reviews

2021-10-01ROCLING 2021Unverified0· sign in to hype

Yu-Ya Cheng, Wen-Chao Yeh, Yan-Ming Chen, Yung-Chun Chang

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Abstract

With the popularity of the current Internet age, online social platforms have provided a bridge for communication between private companies, public organizations, and the public. The purpose of this research is to understand the user’s experience of the product by analyzing product review data in different fields. We propose a BiLSTM-based neural network which infused rich emotional information. In addition to consider Valence and Arousal which is the smallest morpheme of emotional information, the dependence relationship between texts is also integrated into the deep learning model to analyze the sentiment. The experimental results show that this research can achieve good performance in predicting the vocabulary Valence and Arousal. In addition, the integration of VA and dependency information into the BiLSTM model can have excellent performance for social text sentiment analysis, which verifies that this model is effective in emotion recognition of social medial short text.

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