Using Adaptive Empathetic Responses for Teaching English
2024-04-21Code Available0· sign in to hype
Li Siyan, Teresa Shao, Zhou Yu, Julia Hirschberg
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- github.com/siyan-sylvia-li/adaptive_empathetic_bea2024OfficialIn paperpytorch★ 4
- github.com/siyan-sylvia-li/EDENpytorch★ 6
Abstract
Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion detection via audio, for recognizing empathetic feedback opportunities in language learning. We then build the first spoken English-teaching chatbot with adaptive, empathetic feedback. This feedback is synthesized through automatic prompt optimization of ChatGPT and is evaluated with English learners. We demonstrate the effectiveness of our system through a preliminary user study.