Tower Bridge Net (TB-Net): Bidirectional Knowledge Graph Aware Embedding Propagation for Explainable Recommender Systems

Code

• github.com/d294270681/tbnet
  mindspore★ 1
• github.com/2023-MindSpore-1/ms-code-30
  mindspore★ 0

Abstract

Recently, neural networks based models have been widely used for recommender systems (RS). Unfortunately, the existing neural network based RS solutions are often treated as black-boxes, which gain little trust and confidence from users. Thus, there is an increasing demand of explainability. Several explainable recommendation methods have been introduced to RS. However, there is a trade-off between explainability and performance among these methods. In this paper, we propose a novel framework, the Tower Bridge Net (TB-Net), using the proposed bidirectional embedding propagation approach to achieve both superior recommendation and explainability performances. Extensive validation on three public datasets shows that the performance of TB-Net dominates the state-of-the-art models. We quantitatively evaluate the explainability by using numerical metrics and experimentally prove that TB-Net achieves a significant improvement on explainability compared with existing methods. More importantly, TB-Net has been deployed and offers explainable recommendation service for the largest bank in China, Industrial and Commercial Bank of China Limited (ICBC). Results on a billion-scale dataset (1.2 billion nodes and edges) from ICBC show that TB-Net can provide both accurate recommendations and semantic explanations, and is very effective and deployable in practice.

Tasks

Reproductions