Seller-Side Experiments under Interference Induced by Feedback Loops in Two-Sided Platforms

Abstract

Two-sided platforms are central to modern commerce and content sharing and often utilize A/B testing for developing new features. While user-side experiments are common, seller-side experiments become crucial for specific interventions and metrics. This paper investigates the effects of interference caused by feedback loops on seller-side experiments in two-sided platforms, with a particular focus on the counterfactual interleaving design, proposed in ha2020counterfactual,nandy2021b. These feedback loops, often generated by pacing algorithms, cause outcomes from earlier sessions to influence subsequent ones. This paper contributes by creating a mathematical framework to analyze this interference, theoretically estimating its impact, and conducting empirical evaluations of the counterfactual interleaving design in real-world scenarios. Our research shows that feedback loops can result in misleading conclusions about the treatment effects.

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Reproductions