PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform
2018-11-01EMNLP 2018Unverified0· sign in to hype
Antoine Raux, Yi Ma, Paul Yang, Felicia Wong
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This paper describes PizzaPal, a voice-only agent for ordering pizza, as well as the Conversational AI architecture built at b4.ai. Based on the principles of high-density conversational AI, it supports natural and flexible interactions through neural conversational language understanding, robust dialog state tracking, and hierarchical task decomposition.