KatzBot: Revolutionizing Academic Chatbot for Enhanced Communication
Sahil Kumar, Deepa Paikar, Kiran Sai Vutukuri, Haider Ali, Shashidhar Reddy Ainala, Aditya Murli Krishnan, Youshan Zhang
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Abstract
Effective communication within universities is crucial for addressing the diverse information needs of students, alumni, and external stakeholders. However, existing chatbot systems often fail to deliver accurate, context-specific responses, resulting in poor user experiences. In this paper, we present KatzBot, an innovative chatbot powered by KatzGPT, a custom Large Language Model (LLM) fine-tuned on domain-specific academic data. KatzGPT is trained on two university-specific datasets: 6,280 sentence-completion pairs and 7,330 question-answer pairs. KatzBot outperforms established existing open source LLMs, achieving higher accuracy and domain relevance. KatzBot offers a user-friendly interface, significantly enhancing user satisfaction in real-world applications. The source code is publicly available at https://github.com/AiAI-99/katzbot.