AI-Enabled Knowledge Sharing for Enhanced Collaboration and Decision-Making in Non-Profit Healthcare Organizations: A Scoping Review Protocol
Maurice Ongala, Ruth Kiraka, Jyoti Choundrie, Javan Okello
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This protocol outlines a scoping review designed to systematically map the existing body of evidence on AI-enabled knowledge sharing in resource-limited non-profit healthcare organizations. The review aims to investigate how such technologies enhance collaboration and decision-making, particularly in the context of reduced external support following the cessation of USAID operations. Guided by three theoretical frameworks namely, the Resource-Based View, Dynamic Capabilities Theory, and Absorptive Capacity Theory, this study will explore the dual role of AI as a strategic resource and an enabler of organizational learning and agility. The protocol details a rigorous methodological approach based on PRISMA-ScR guidelines, encompassing a systematic search strategy across multiple databases, inclusion and exclusion criteria, and a structured data extraction process. By integrating theoretical insights with empirical evidence, this scoping review seeks to identify critical gaps in the literature and inform the design of effective, resource-optimized AI solutions in non-profit healthcare settings.